AI-powered customer support by phone
Voice agents that handle tier-1 support calls — account inquiries, troubleshooting, FAQ, and status checks. Resolve 60-70% of calls without human agents.
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- 00:00Customer calls for supportThe AI agent answers immediately — no hold time, no IVR menu. Identifies the customer and…
- 00:06Agent resolves or routesHandles routine issues (password resets, order status, billing questions) autonomously. C…
- 00:41Resolution confirmedVerifies the customer's issue is resolved, captures CSAT, and logs the interaction with f…
How it works
Customer calls for support
The AI agent answers immediately — no hold time, no IVR menu. Identifies the customer and their issue through natural conversation.
Agent resolves or routes
Handles routine issues (password resets, order status, billing questions) autonomously. Complex issues warm-transfer to humans.
Resolution confirmed
Verifies the customer's issue is resolved, captures CSAT, and logs the interaction with full transcript.
What changes when the phone answers itself.
Resolve 60-70% without humans
Routine support calls follow patterns. AI agents resolve them faster and more consistently than human agents.
Zero wait time
Customers talk to an agent immediately. No phone trees, no hold music, no "your call is important to us."
24/7 coverage
Support doesn't stop at 5 PM. AI agents handle after-hours, weekends, and holidays without overtime.
One capability.
Every industry that answers a phone.
Connected to
your whole stack.
Services your agents can read from and write to while a call is running.
See every integrationIntegrates with Dynamics 365, Salesforce, HubSpot, Zoho, Meta Lead Ads, Google Calendar, Outlook, Gmail, Google Sheets, Slack, WooCommerce, Shopify, n8n, Business Central.
The call is the trigger.
Your systems do the rest.
An agent that only talks leaves the work for someone else. Vociply writes the record, books the slot, raises the order and fires your own workflows — during the call, not after it.
- CRM
Every call writes itself into Salesforce, HubSpot, Zoho or Dynamics.
- Calendar
Real availability, booked live, with the invite sent before the call ends.
- Commerce
Order status, stock and phone orders from Shopify or WooCommerce.
- Anything else
Trigger an n8n workflow mid-call and use what it returns.
Questions about customer support
What types of support can it handle?
Account inquiries, password resets, billing questions, order tracking, basic troubleshooting, FAQ, and status checks.
How does it handle escalation?
Complex issues are warm-transferred to human agents with full call context — transcript, customer data, and issue classification.
Can it access customer data?
Yes. Integrates with your CRM, helpdesk, and backend systems to look up account details and perform actions.
Put customer support on autopilot.
Build an agent, give it a number, and take a real call today. Nothing to install, and you can hear it working before you decide anything.