A virtual receptionist that represents your business the way you would — every hour you're not there
Answers calls, books appointments, handles common questions, and routes to the right person. Available 24/7. Knows your business. Costs less per month than a day of a part-time receptionist's wages.
62% of small business calls during business hours go unanswered when the owner or staff are with a client. After hours, it's worse.
- No code required
- Live in under 5 minutes
- SOC 2 + HIPAA compliant
Running production call volume for teams in 130+ countries
- < 500ms latency
- 99.9% uptime SLA
- SOC 2 + HIPAA
The problem
What this page exists to fix.
Small businesses run on phone calls. New clients call to ask questions before they book. Existing clients call to reschedule, check status, or get quick answers.
Prospects from your website call because they want to talk to a person. And most of the time, nobody's free to answer. You're with a client.
Your one staff member is handling something else. It's 7 PM and the office is closed. Every one of those unanswered calls is a missed opportunity — often one you'll never know about, because callers who get voicemail don't leave messages.
They call the next business on the list. Hiring a full-time receptionist costs $35–55K per year. A part-time one covers 20 hours per week and still leaves your phones unattended for half of every business day, plus all evenings and weekends.
An answering service reads from a script and promises someone will call back — which is exactly what you were trying to avoid. Vociply's AI virtual receptionist fits the way small businesses actually operate. It handles the calls you can't.
It knows your services, your prices, your team's schedule, and your policies. It books appointments, captures leads, answers questions, and routes calls — without you having to hire, train, schedule, or manage anyone.
What teams build with Vociply
Booking while you're with clients
When you're with a patient, a customer, or on a job site — calls still get answered. The AI books the appointment, captures the inquiry, and handles the interaction so you don't lose business while doing business.
After-hours and weekend coverage
Most small business owners don't stop at 5 PM — but their phone answering does. Vociply keeps your business reachable around the clock. A prospect who calls at 8 PM on a Thursday can book a consultation for next week before they go to sleep.
Answering your most common questions
Hours, location, services, pricing, insurance, parking, what to bring, how to prepare — the AI answers these from your uploaded business information. No more interruptions for questions you've answered a hundred times.
Qualifying new client inquiries
For businesses where not every caller is a fit — legal services, financial advising, specialty medical, high-ticket home services — the AI asks qualifying questions and determines fit before involving your time.
Routing to the right person
If you have a small team with different specialties or roles, the AI routes calls based on what the caller needs — not a phone tree. The right person gets the call the first time.
Overflow during peak hours
Monday mornings, post-holiday rushes, days when two staff call in sick — peak call times are when service quality usually drops. Vociply absorbs overflow automatically with no degradation in caller experience.
Under the hood
Configured around your business — not a template
You upload your services, your pricing, your policies, and your FAQ. The AI learns it in minutes. It answers questions about your specific business accurately — no generic answers, no hallucinated information. Update it any time from the dashboard as your business changes.
Books into your calendar, not a separate system
Vociply connects to Google Calendar, Microsoft 365, Calendly, and Acuity Scheduling. Appointments are booked in real time during the call and appear immediately in your calendar. You don't need to check a separate system or call anyone back to confirm.
Call summaries sent to your phone or inbox
After every call, you get a brief summary: who called, why they called, what was resolved or booked, and any follow-up needed. Delivered by SMS, email, or in-app notification. You stay informed without being interrupted.
Live in under an hour from setup
No technical skills needed. Fill out your business profile, upload a brief FAQ, connect your calendar, and assign your phone number. Most small business owners are live and taking calls in under 60 minutes.
How Vociply compares
| Feature | Vociply | Part-time human receptionist | Traditional answering service |
|---|---|---|---|
| Monthly cost | $150–500 (usage-based) | $1,500–2,500/mo (20 hrs/wk) | $350–800/mo flat |
| Coverage hours | 24/7/365 | 20–25 hrs/week max | 24/7 (shared pool) |
| Appointment booking | Live, during call | Yes | No — message only |
| Business knowledge | Trained on your content | After weeks of training | Generic script |
| Setup time | Under 1 hour | 2–4 weeks hiring + training | 3–7 days |
| Vacation / sick days | Never | You need backup coverage | N/A |
| CRM / calendar sync | Native integration | Manual entry | Email delivery only |
| Quality consistency | Identical on every call | Varies by day | Varies by agent |
Getting started
Three steps, in order.
- 01
Create your agent
Name it, choose a voice, and write a system prompt — or start from a template for support, sales, or scheduling.
- 02
Connect your tools
Attach a knowledge base, build the workflow on the canvas, and connect Google Calendar, Slack, or your CRM.
- 03
Assign a number and go live
Link a Twilio or Telnyx number and the agent starts answering. Or upload a list and launch an outbound campaign.
Frequently asked questions
Open one to read the answer.
Is this suitable for a one-person business?
Absolutely. Solo operators — consultants, independent contractors, solo practitioners, owner-operators — use Vociply to handle calls while they're working. You're already doing everything yourself; you shouldn't also have to drop what you're doing every time the phone rings.
Can I keep my existing phone number?
Yes. You can forward your existing business number to Vociply, or use a new Vociply number as your main business line. Either way, callers dial the same number — the AI just answers it.
What happens when someone wants to speak to a real person?
The AI offers a warm transfer to you or a team member if you're available, schedules a callback at a time you specify, or takes a detailed message and routes it to you immediately. It never leaves a caller without a clear next step.
Do I need to be technical to set this up?
No. The setup process is guided: describe your business, upload your FAQ (or let us generate one from your website), connect your calendar, and go live. It's designed for business owners who don't want to manage software.
Can I try it before committing to a plan?
Yes. Book a demo and we'll configure a live version for your business on the call — you can hear your AI receptionist in action before making any decision.
Ready to move past a proof of concept?
Book a 30-minute technical demo with a solutions engineer. No slides — we build your first agent live.
No card required to start. Cancel any time.
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